We want you to be happy with your Forever Beads purchase and we hope that you love our products. If however you are not happy for whatever reason then we do offer a no quibble refund. Simply return your item(s) in the condition received then we will issue a full refund.
If you need to return a product purchased from Forever Beads then you have 14 days to do so. Please email us before posting so that we know to expect your goods. Any accessories of free gifts must be returned along with your returned products. We recommend returning your goods using recorded post, we cannot be responsible for any items lost in transit.
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
Please post returns to the following address:
7 Springhill Lane